Frequently asked questions (FAQs)

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is 13.00 USD.

Yes, once your order is shipped, you will receive an email notification containing tracking information. This allows you to monitor the status of your delivery. If your order contains multiple items that are shipped separately, you will receive separate tracking information for each shipment.

Unfortunately, we cannot add items to an existing order. Please place a new order with the extra items and contact us.

An order confirmation e-mail is sent immediately after the order is placed. Check your inbox and junk mail, and add order@beachlifestyle.store to your contact book for future purchases. If it is missing, chances are that your order did not go through correctly. Please contact us and we’ll sort it out!

The discount code is entered in the checkout stage. Enter the code in the voucher-field, the total amount of your order will be re-calculated and you will clearly see how much was deducted.

Once your order is placed and payment is confirmed, it typically takes between 1 to 3 business days to process. This timeframe excludes weekends and holidays. After processing, your order is sent to our trusted print providers for production.

If you have any questions or concerns regarding your order, shipping, or delivery, our customer support team is available to assist you. Please contact us through our website, and we will respond promptly to ensure you have the best possible shopping experience.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Currently, we offer shipping exclusively within the United States. However, we are actively working on expanding our services to include international shipping in the near future.

Shipping methods and delivery times vary based on your location and the print provider handling your order. During the checkout process, you will receive an estimated delivery date. Please note that delivery times can be influenced by factors such as weather, customs delays, and other unforeseen circumstances.

We are pleased to offer complimentary shipping on all orders within the United States. Currently, we only ship domestically but are working to expand our shipping services to international destinations in the near future.

We have a 30-day return policy. This means you have 30 days from receiving your item to request a return. To be eligible, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, contact us at order@beachlifestyle.store. Returns should be sent to the following address:
2810 N Church St PMB 76634,
19802-4447, Wilmington Delaware 19802,
United States.

If your return is accepted, we will provide you with a return shipping label and instructions on how to send your package. Items sent back without first requesting a return will not be accepted.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. This will allow us to evaluate the issue and make it right as soon as possible.

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved and you haven't received the refund, please contact us at order@beachlifestyle.store.

We chose Stripe for its robust security measures, user-friendly interface, and global reach. Stripe adheres to strict industry standards and uses advanced encryption technologies to protect your payment information, ensuring a secure and smooth shopping experience for customers worldwide.

With Stripe, we accept a variety of payment methods including major credit cards (Visa, Mastercard, American Express, Discover) and digital wallets such as Apple Pay and Google Pay. This flexibility allows you to choose the payment method that best suits your needs.

Your sensitive financial data is never stored on our servers. All payment processing is handled by Stripe, which adheres to the Payment Card Industry Data Security Standard (PCI DSS). This guarantees that your payment information is treated with the highest level of care and protection.

Yes, after completing your payment, you will receive a confirmation email containing details of your order. This email serves as proof of your transaction and provides essential information for your reference.

If you have any questions or encounter issues during the checkout process, our dedicated customer support team is available to assist you. Please reach out to us with any payment-related concerns, and we will help ensure a smooth and secure transaction.

To apply a discount code to your order:

• Browse and select the products you wish to purchase, adding them to your cart.
• Click on the cart icon to view your selected items.
• Proceed to checkout by clicking the "Checkout" button.
• On the checkout page, locate the "Discount code" or "Gift card" field.
• Enter your discount code exactly as it appears and click "Apply."
• Verify that the discount has been applied in the order summary before completing your purchase.

If your discount code isn't working, consider these factors:

• Expiration Date: Check if the code is still valid and hasn't expired.
• Minimum Purchase Requirements: Ensure your order meets any minimum purchase amount required for the code.
• Restrictions: Some codes may only apply to specific products or collections. Verify the terms and conditions associated with the code.
• One-Time Use: Check if the code is for one-time use only and ensure it hasn’t been used already.

If you encounter issues using your discount code:

• Double-check that you have entered the code correctly without any extra spaces.
• Ensure that your order meets all the requirements and restrictions associated with the code.
• If the code is still not working, contact our customer support team for assistance. We’re here to help you with any problems you might have and ensure you can enjoy your discount.